State Farm® Insurance Agent John Roman

"I have the absolute pleasure of working with Gavin Farrow at the John Roman State Farm Insurance Agency. Gavin's meticulous attention to detail always means that I feel take care of when I have questions about my insurance. Gavin's timely, prompt, and straightforward answers make me feel like I am getting the most out of my insurance. The service my agent provides is exceptional - Gavin always cheerfully guides me through the insurance process, and I am grateful for their dedication. I feel like a unique customer and not just an account for Gavin. Anyone would be lucky to have Gavin as an insurer. Cannot recommend enough!"

"Gavin was wonderful to work with, I needed some additional proof of rental insurance information added to my current and future policy, which was time-sensitive, and needed some additional last-minute adjustments.

Gavin got these tasks done very quickly and efficiently, while being wonderful to talk with, I'm very grateful for that.

Thanks Gavin!"

"Great insurance agency. Always receive a rapid response and very helpful."

"Great service. Pleasant conversations with good advice. Thanks Gavin"

"Gavin is awesome straight shooter. Don’t mess around and get you the best deal you can get you. looking for a long relationship with you. Keep up the great work."

"Call Gavin A straight shooter tells you like it is and get you the best deal he can get for you. Keep up the great work looking forward to a long relationship!"

"Gavin Farrow made our move to Statefarm easy. I got a great price, no pressure, and excellent customer service. The whole process was quick and painless!"

"Fair pricing. Excellent communication. I highly recommend."

"Quick, professional service. Very easy process to switch coverages. No pressure from agents. Gavin Farrow was great to work with."

"Quick response and support."

"The entire staff is wonderful to work with, very helpful, professional and provide excellent customer service.and expertise. Multi-policy discounts provide cost-savings."

"I’ll never forget my experience switching to State Farm. In March of 2023, I was traveling for work from Chicago to Dallas when my flight was delayed. I had just gotten off the phone with my previous insurance company, whose poor customer service was causing unnecessary stress, and in that moment, I decided it was time to end that relationship.

I called State Farm and was connected to my local John Roman agency, where Gavin answered my call late in the afternoon. Even though it was near the end of his shift, he never rushed me or suggested calling back another day. We spoke for over an hour while I waited for my delayed flight. I explained that in today’s world, especially as a busy professional, no one has time for constant follow-up calls or unresolved issues.

Gavin listened, understood exactly what I needed, and guided me through the entire process. The quote he provided was actually a touch higher than my previous policy, but the level of service and confidence he demonstrated made the decision easy. He promised that if I partnered with his agency, he wouldn’t let me down, and nearly three years later, he has absolutely kept that promise.

I’ve never had to call with a complaint, and I now have my auto, home, and life insurance with State Farm. Gavin and the entire John Roman team are truly awesome, and I’m grateful for the service and care they provide. I highly recommend this agency."

"I’ve been with John Roman for many, many years. I’ve always been happy with the service I receive. Most recently Kinley helped me out with updating homeowner and car insurance. She was very responsive and knowledgeable. She answered all my questions and took care of any updates/changes to my policy quickly. She was also friendly and professional. Highly recommend!"

"Gavin recently helped me on taking out an auto insurance policy. The process was smooth and quick. Gavin's knowledge and expertise on coverage options was impressive. I would not hesitate in dealing with Gavin again, should I need other insurance services."

"Quick responses to questions and concerns .courteous and respectful."

"The experience has been great."

"Always helpful and friendly service!"

"Ayla was most helpful in securing an umbrella policy for us. I had inadvertently let the coverage lapse but she followed up knowing that we certainly knew that we needed to continue that coverage. So she guided me through the process and now we are once again covered. My thanks to her for her timely alert. She also helped me a couple months back in attaining insurance for a new bicycle that I had purchased."

"Had several lengthy conversations with Gavin Farrow over a few months time & Gavin treated me with utmost respect & professionalism, He was also very patient & I felt like I could trust what he was telling me. He definitely worked hard & was able to WIN over my business! Kuddos to Gavin!!"

"Exceptional service provided by Gavin Farrow
setting up our auto and homeowners insurance.
Like a good neighbor Gavin Farrow was there for us."

"Gavin Farrow was very patient and helpful in setting up our auto and homeowners' insurance. AND I believe he saved me money."

"Gavin was professional and very easy to work with . He made my changing insurance company easier then I thought it would be."

"Gavin has been very professional, kind and attentive to me, as a senior citizen.
He is also emanating a positive energy.
Don't hesitate to deal with him."

"Gavin was very helpful and understood what I wanted and needed in my auto insurance. Did a great job of price and finding relevant discounts. Pleasure speaking to and working with him!"

"I have been a client of this office for over a decade. I appreciate the personalized service. The agents are always quick to respond and I feel they have my best interests in mind."